Subrtex Customer Service team

Here to Help: Your Satisfaction, Our Priority.

Customer Support

Need help?

Tel: 909-468-1486

Hours: 9am-5pm Monday-Friday PST



Hours: 24/7

Still deciding?

Chat with us

Our 1st-class customer service can address all your sleep inquiries.

Express shipping

Dual coast warehouses for agile delivery and returning.

Give us a call

Count on our Sleep Specialists to find your dream topper.

Two kids lying next to Subrtex mattress topper packaging

Enjoy your first 90 nights hassle free.

We believe that finding the perfect topper for your needs is a journey best taken together. If, along the way, your purchase doesn’t quite feel like ‘the one,’ we want you to know that we’re here, not just as a brand, but as your caring partner, ready to listen, support, and ensure your satisfaction.

After all, your nights of dreamy comfort are what matter most to us. Let’s make every moment count, with the peace of mind that we’re always here to make things right.